Fatima

Our rugs are woven by hand, and then carefully washed and dried. Please note that the current lead times for Illi rugs range from 6 to 8 weeks with larger rugs potentially requiring extended drying periods.

Our rugs are handmade with care and attention to detail. Minor variations in colour, pattern, or size are a natural characteristic of handmade items.

If you live in US, UK or Europe, shipping costs including customs duty is on us.

Customers are responsible for shipping costs (including customs duty) in other countries.

Unfortunately, as each Illi rug is made to order we are unable to accept any returns. Please ensure all the measurements and colours are correct before you make your order. Please see our Terms & Conditions for more information or contact us if you have any questions. 

While each Illi rug comes accompanied by a detailed care guide to help keep your rug in beautiful condition, we always suggest vacuuming regularly, especially during the first 3 weeks to prevent debris build up and rotating the rug to ensure even wear.

It’s recommended that you shake your Illi rug outside, in the sun if possible, for a couple of hours, preferably once year.

Clean spills immediately with a mixture of lukewarm water and just a little natural detergent.

Professional cleaning is recommended for deep cleaning.

When you choose an illi rug, you’re choosing what’s known as a Beni Mrirt rug.

Durable and timelessly elegant, these distinctive rugs are cherished for their top-notch craftsmanship, vibrant colours and intricate patterns handcrafted by skilled artisans based in the Atlas Mountains of Morocco, using only the best natural wool for that uniquely superior feel.

Adding to the exceptional reputation is the painstaking process behind each rug’s creation. From preparation of the wool, creating the design and setting the loom through knotting, weaving, trimming, and finishing to final washing, drying and inspection of the work, at every stage quality and precision are guaranteed.

Exemplifying a long, rich cultural heritage, it’s not hard to see how the unsurpassed quality of these rugs have earned international acclaim, making them highly sought pieces in interior design worldwide.